Device Insurance Portal

for student Issued devices from
Oswego Community School District 308

Student Issued Chromebook Insurance
by Safeware
Buy Coverage
Login required to access Safeware portal
Use info below
District ID
DIST0030
Unique Device ID
Asset Tag #
For questions about enrolling with Safeware, please contact your school or email service1@ safeware.com

Included Coverage

Accidental Damage

Drops, spills, and liquid damage including liquid submersion.

Theft & Robbery

Theft of your device including burglary and robbery

School Issued Chromebook Insurance Benefits

Accidents + Theft

Get coverage with most types of incidents covered

File Claims with School

Get your device claim handled conveniently by your school

Unlimited claims

Never a limit on the # of repairs or replacements

Backed by AmTrust

Get coverage backed by AmTrust Financial, for added assurance.

Quick Support

Get the support you deserve with quick access to service through your school.

Repair or replacement

Devices will be repaired if possible and replaced if needed with a new or used device.

$0 Deductible

Pay nothing out of pocket for covered repairs or replacements for added peace of mind.

Best Value

Get coverage that has maximum value at the lowest price with the best service.

Important Note: You must have the serial number available before entering the portal. If updates or corrections need to be made to your enrollment please email them to service1@safeware.com.This will be a group policy. The school will receive the final enrollment list.

Not Covered

Neglect, abuse, intentional damage, cosmetic damage, wear and tear, mysterious disappearance or lost devices, mechanical failure of parts from normal use, pre-existing damage or issues.

Does not include coverage for device covers, chargers, keyboards, external components not part of the original unit, software or other accessories. For devices stolen from a vehicle, proof of forced entry is required.

All claims must be reported to the school within 60 days of the incident. All theft claims must have a police report filed within 5 days of the theft and include the serial number on the report. Additional terms and conditions apply. See school for details.

K12 STUDENT PORTAL ENROLLMENT FAQ SHEET

Your school has partnered with GoCare, offering Safeware insurance to provide a comprehensive protection solution for your student’s device. To enroll in the program, our insurer, Safeware has developed a safe, secure, and easy method for purchasing the coverage online.

Simply follow the instructions above to visit the portal and provide the required information (please note: the site is optimized for modern browsers such as Google Chrome and Mozilla FireFox).

Once you have provided the requested information, including your credit card details, you will be asked to click the “Submit” button to process your enrollment.

It may take a moment to process, so please only click “Submit” once.

COMMON QUESTIONS YOU MAY HAVE DURING YOUR ENROLLMENT

  • What website do I go to for insurance?
    • Visit the link above to purchase coverage.
  • I misspelled my name or provided an incorrect serial number during enrollment. How do I fix this?
    • If you have enrolled with an incorrect serial number or name you can email Safeware at service1@safeware.com with the corrected student name/serial number.
    • The same steps apply if you didn’t enter a name or serial number at all. We will update your information and make the school aware of the change(s)
  • I have more than one student in the same school technology program? Do I only enroll once?
    • If you have more than one student, you will need to enroll and pay for each student separately. You will also receive an email confirmation for each enrollment
  • I received more than one enrollment confirmation email for the same teacher. Can I get a refund?
    • If you receive more than one email confirmation or have duplicate enrollments, please email us at service1@safeware.com with your student name/serial number
    • We will review the enrollments and contact you to inform you of your refund(s) and make your school aware of the duplicate(s).
  • I can’t log in. Is the username or password wrong or is the site broken?
    • If you can’t log into your school’s enrollment portal, please inform your school. We will work with them directly to identify the problem and the school will communicate when the issue has been resolved.
  • I missed the window to enroll my child. Can I still enroll him/her?
    • If you missed the enrollment window, please contact your school for further assistance.

School Device Insurance Quote Request

Fill out the form below to request a quote to insure your school’s devices paid for by the school or parents

[sc name="gocare-quote"]

K-12/Higher Ed Device Insurance Quote Request Form